In case that you received a wrong item that was supplied incorrectly or you have received damaged products; we can offer either refund or exchange with no extra shipping cost. If this is the case, please inform us ASAP by sending an email to support@taliaheavensdew.com or contact us here. Do not forget to include your name, address, order ID number and reason for return or exchange in your email. Please allow 3-5 business days for handling your request.

Cancellation of a transaction in accordance with the Consumer Protection (Cancellation), Htsa"a -2010 and Consumer Protection Act, 1981

We do not charge our international customers VAT from our side. However, VAT & more duties might be charged in each country according to its customs regulations.

Yes. We accept international orders to most countries worldwide, for more details please see Shipping & Delivery section.

All of the information you share with us is confidential, and is not given to any third party without your permission. Your personal information is used by the company only for shipping your order, or providing customer service. Your PayPal account, or credit card information is encrypted by Secure Socket Layer(SSL) advanced encryption technology. We respect your privacy.